XYZ Company is a growing, cloud-based healthcare data management company. They built an amazing platform that helps hospitals manage patient records digitally. However, bigger hospitals wouldn’t sign with them as they didn’t have proper security certification. That’s where they contacted Soc2-aicpa. They partnered with us in January 2024.
In the case of the XYZ Company, there was pressure from the healthcare clients to ensure the security of their information. Their platform is fantastic, but clients kept asking, “How secure is patient data?” Furthermore, they were losing clients because they could not demonstrate their security standards. This is why they needed SOC 2 certification to meet procurement requirements, and they needed it fast.
The members of our team—developers, IT professionals, and management—started by understanding their setup. We assessed their use of the cloud, their approach to data, and their current security standards. It’s like doing a health checkup but for their security systems. The SOC2-AICPA attestation readiness assessment found some gaps that needed fixing to safeguard patient data.
We identified a number of areas that required improvement during our assessment. In addition to lacking multi-factor authentication, their password policies were weak. Employee access reviews? Those weren’t happening regularly. Plus, their incident response plan was pretty basic, and they weren’t tracking who accessed what data. These might sound like small things, but in the healthcare industry, they’re crucial.
Here’s where things got interesting. We helped them implement healthcare-specific security controls and documentation. This included better data encryption, smarter access controls, and real-time monitoring. We made sure only the right people could access patient data and set up alerts for anything suspicious. The best part? XYZ company’s team found these new systems easier to use.
We developed security policies that comply with SOC 2 and HIPAA standards. Next, getting all the paperwork and processes right was crucial. We created clear, practical security policies that their team could actually follow, not just file away. Everything from handling patient data to what to do if something goes wrong—we covered it all in simple steps.
Within six months, XYZ Company got their SOC 2 Type 1 certification. The real win? They landed three major hospital contracts right after. Now we’re helping them maintain these standards and working towards Type 2 certification. Their team feels more confident, and their clients trust them more.
Our expertise in healthcare security helped XYZ Company establish trust with their clients and protect sensitive patient data. Our partnership continues to ensure they maintain the highest security standards in healthcare data management. Are you ready to secure your healthcare platform? Contact us today.
